Shipping Policies
Shipping Policy
At PowerDriveAuto , we handle every motorcycle with extreme care. Because we specialize in high-performance sport bikes, superbikes, and power cruisers, all vehicle shipments are conducted using specialized, enclosed vehicle transporters to ensure your bike arrives in pristine, showroom condition.
1. Order Processing & Inspection
Window Inspection: Every motorcycle undergoes a thorough 100-point mechanical, electronic, and safety inspection prior to dispatch.
Processing Time: Processing, documentation, and carrier scheduling typically take 3 to 5 business days after payment verification and financing confirmation.
Pre-Shipment Verification: Before your bike is loaded, our logistics team captures detailed high-resolution photos and video documentation of the motorcycle’s condition. A copy is sent to you for final approval.
2. Delivery Methods & Options
White-Glove Enclosed Transport (Standard Vehicle Delivery): Your motorcycle is secured inside a fully climate-controlled, air-ride enclosed trailer equipped with specialized wheel chocks and soft-tie straps to protect paint and fairings.
Accessories & Spare Parts Shipping: Small accessories, factory parts, and riding gear are shipped separately via premium ground carriers (such as DHL, FedEx, or UPS) with signature confirmation required.
Showroom Pickup: Customers may opt for local pickup at our main showroom facility at no extra shipping cost. Proof of identification and completion of vehicle transfer paperwork are required at pickup.
3. Shipping Rates & Transit Times
| Service Type | Delivery Range | Estimated Transit Time | Shipping Fee |
| Local/Regional Delivery | Within 250 miles | 2-4 Business Days | Calculated at Checkout |
| Nationwide Delivery | Continental US / Main Routes | 5-10 Business Days | Flat-Rate / Distance Quote |
| International Freight | Global Ocean / Air Freight | 14-30 Business Days | Custom Carrier Quote |
4. Shipping Insurance & Liability
Full Value Coverage: Every vehicle transported through our white-glove service includes full marine/transit insurance covering 100% of the vehicle’s value against damage or loss during transit.
Bill of Lading (BOL): Upon delivery, you or your authorized representative must inspect the motorcycle alongside the carrier driver and sign the Bill of Lading.
Damage Claims: In the rare event of transit damage, any discrepancies must be noted on the Bill of Lading at the time of delivery and reported to PowerDriveAuto Support within 24 hours .
5. Customer Responsibilities Upon Delivery
Adult Signature Required: An adult (18 years or older) with valid government-issued photo identification must be present to sign for the delivery.
Unloading Access: You must ensure the delivery location has adequate space and access for a large transport truck/trailer (residential street access, driveway space, or nearby parking lot).
6. Contact Information
If you have questions regarding an active shipment, carrier tracking, or custom delivery requests, please reach out to our logistics team:
Email: info@powerdriveauto.com
Hours: Monday – Friday, 8:00 AM – 6:00 PM EST